• Inventory number: 371413
  
• Inventory number: 337773
  
• Inventory number: 35085
  
• Language: en
  
• Type: b
  
• Call number: 658.5
  
• Author number: f562
  
• ISBN: 0-07-02121505
  
• Title: service operations management
  
• Author: fitzsimmons,james
  
• Author: robert s.sullivan
  
• Place of publication and publisher: new york:mc graw-hill book company
  
• Publication date: 1982
  
• Pages: 5-14,449
  
• Notes: includes index bibliography
  
• Subject: service industries management
  
• Subject: operations
  
• Number of copies: 03
  

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